Zones not opening / closing

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Why is a certain zone not working, or only works intermittently with AirTouch?
Most commonly, the reason for this is that your home climate control has reached temperature and the AC unit doesn�t need to send more conditioned air. If this is the case, this is normal, and doesn�t require a technician.

Technical Issues that may need and Air Conditioning Installer

If a Zone is not operating at all, and isn�t being heating or cooled your Air Conditioning Installer may need to:

  • Check the motor position is moving when set on/off. If motor is working check the duct work is not causing the air flow issue.
  • Check or test zone control cable.
  • Check or test zone port on main control module.
  • Check or test the relevant zone motor/damper is working correctly.

For more information click here