Why is my 'Favourite' not running?

Category: Automation Features

  1. You need to click on the Favourite shortcut button at the Home screen or from the Favourite screen to activate the settings.
  2. Check your setting and make sure you have selected the desired devices and set up the correct configuration.
  3. Check your internet connection; make sure the device is connected to the internet and your mobile phone has stable connectivity.
  4. If the problem persists, please contact our support team.